Onsite/Offsite Consulting: Provding tactical and strategic intelligence (analysis of needs, definition of terms, subject matter expertise assembly, etc.) which assists the Functional Management of the company in creating the framework for a fully functional solution.
Product Selection Assistance: Consulting and assistance in the choice of solutions (Acquisition of tools, choice of data- base or operating system, feedback integration, etc.) as well as providing alternatives or second opinions.
Systems Integration: Making sure that all the pieces will work together using open and closed source applications, allowing economical implememtation of data warehouses, data supply processes and enhanced reporting tools.
Design and Development: Emphasizing user feedback so that reliable, clear, and appropriate information is available (reporting tools, simulation tools, reports, etc.) to management, staff and clients/vendors.
Administration Assistance: There's more to a solution than implementation. We understand the underlying technology, and can assist you in keeping the systems operational.
Return on investment can be hard to measure, especially if the components don't work together as expected.
Firms small and large often spend thousands buying software products, only to discard it within weeks or months. In some cases, the software is never installed or rolled-out to end users.
There are many reasons for this, but in most cases, it boils down to two things: The learning curve is simply too high for real-world employees, or the software quality turns out to be less than that of the marketing. We can help you overcome these problems and turn your pending defeat into victory.
From the shop-floor to management information systems, we can fill in the blanks.
In many cases, you will already have vendors, consultants or staff who can handle most of the work. However, sometimes you'll find a hole or two in the process that needs to be fixed.
Whether it's a vendor
with a broken support process, or a sudden case of non-existant
technical support, we can help you bring the loose ends together and get